The touchpad is an age-old feature, having long since replaced the “pointing stick” (or what I liked to call the “nipple”) as the standardized alternative to mouse control on a laptop. But if your touchpad stops working while you’re on the move or in another situation when you don’t have a spare mouse handy, you can end up stranded.
Don’t start training yourself to use Windows with only a keyboard just yet. Here’s our collection of tips on how to fix a malfunctioning touchpad (starting with the simplest).
1. Turn on Touchpad in Settings
It may seem obvious, but there’s a possibility that your touchpad isn’t switched on within Windows settings. (This could have happened when you connected an external mouse, for example.) Luckily, Windows laptops have a dedicated Touchpad setting hidden away in the Windows 10 Settings app.
To enable your touchpad, press the Win key, then type Touchpad and go to “Touchpad settings.” Once here, make sure the touchpad button is set to “On.” Also, make sure that the cursor speed isn’t set to “0” for some strange reason.
2. HP Touchpad Not Working
There’s an issue that’s been specifically affecting HP laptop users on more recent versions of Windows 10. Some plucky users found that the problem stemmed from the serial IO drivers (that let the laptop communicate with external devices, including the touchpad), which were out of date.
You need to download and install the latest IO drivers first. To begin, go to the HP driver packs page so you can check which driver pack matches up with your HP laptop model. The drivers also need to match up with your Windows version (2004, 1909, etc.), which you can check by going to “Settings -> System -> About,” then scrolling down to “Windows specifications.”…Read more>>